Interview preparation – STARR technique
The STARR technique is often used in job interviews to structure and answer competency, situational and behavioural questions. These can be questions asked in an interview that start with phrases such as:
“Tell me a time….”
“Give me an example….”
“Talk me through….”
The acronym STARR stands for Situation, Task, Action, Result, and Reflection. Here’s a breakdown of each component:
Situation
Start by providing the context or background you will discuss. Briefly explain the circumstances, setting the stage for the interviewer. In this situation, it is essential to give a particular time that you have demonstrated what the interviewer is asking for; from my experience as a recruitment consultant, many candidates would not be specific enough about a particular time; they would give general examples which did not lend itself to the detail that a well-thought answer would need. Therefore, always think of a specific time you demonstrated what the interviewer said.
Task
Clearly outline the specific task or goal you faced in that situation. It helps the interviewer understand the objective or challenge you were addressing. Ensure the tasks are aligned with what the interviewer is asking for:
For example, if the question was “Give me an example of when you have effectively solved a problem?” Then, in the task part of your answer, mention that the task was to solve the problem. It will also remind you to focus on the answer to solving a problem.
Action
Describe your actions, so this is what you did and how. Focus on your contributions, highlighting the skills and competencies you used in this scenario by discussing the practical steps you took. Try to ensure that you include the key skills they are looking for within the job advertisement, but also, ensure that you answer the questions asked in the interview. The actions should be the part of the STARR technique that you spend the most time discussing. It is arguably the most important part of the answer, as it demonstrates your skills and should have the most detail.
Result
Discuss the outcomes or results of your actions, ensuring you highlight any achievements, improvements, or positive impacts from dealing with the situation. Quantifying the results whenever possible adds specificity and credibility as this provides solid evidence of the outcome of your actions.
Reflection
Conclude by reflecting on the experience. It gives you a chance to talk about things you would have done differently, what you learned from the situation, the challenges you faced, and how you might approach similar situations from your experience. It demonstrates your ability to critically analyse the situation and develop self-awareness, demonstrating a commitment to continuous improvement and learning.
Using the STARR technique, you can structure and organise your responses clearly, providing comprehensive answers to behavioural questions. This method allows you to showcase your skills and experiences effectively, giving the interviewer valuable insight into your problem-solving abilities and how you handle challenges.
If you would like interview preparation coaching, please complete this form, email Rachel@specialistcvwriter.com, or call 07919401751.
